We adhere to the 360° Inspection System in our production control, means the QA process will be carry out through the whole process of the production, include the Sample Preparation & Confirmation, Raw Material, Production line inspection and Finished product inspection, make sure all the goods from our company is 100% corrected and under high quality.

Return and replacement policy

If you receive a damage or defective item, please EMAIL us with your order number, alone with the date of received and a statement of products conditions. It is also necessary to provide us with the photos of damage or defective items, so that we can know the reasons why the items had been refused. Please note, do not send the items back to us unless you confirmed with us and got the authorization. Please also note, the claim of product quality, return and replacement must be done within 20 days after container arrived & goods before usage. Unauthorized returned will be refused and disregard. 

After all approved by our company, you will gain a credit note.

Please, do not send us one sample of the defective items and claim for all the products. We will not accept all the claim if you base on one sample.

After we authorized the refund, we will provide you with a confirmed credit note or you will get another replacement for the defective items.